Coreio Inc. is a leading Toronto-based IT services provider that delivers IT Infrastructure and Operations solutions for enterprise-scale companies across North America. We build on our 35-plus year history as a strategic partner, and apply our experience as in-house IT experts, to help our clients solve complex business and technology issues, so they can focus on what they do best. Job Summary We are looking for an individual to join the team full time on a 6+ month contract who can interact, collaborate and address end users/clients with the highest standard of professionalism/customer service.
Duties will be split between 2 clients, where the candidate will provide onsite support for 1 day and 4 days remote client support. Duties may fluctuate as support may change over time. Key Accountabilities: • Deliver technical support services in a courteous and responsive manner in English • Troubleshoot, fix and/or resolve clients' issues • Complete various tasks and responsibilities, including moves, disaster recovery, asset refresh, install, de-install, re-image, evaluation and testing, answer/respond to questions about software. • Consistently demonstrate interpersonal and customer service skills • Demonstrate the use of various software applications to end users Requirements/ Qualifications: • Must be fully fluent in English, both written and verbal • Excellent communication and interpersonal skills • 2+ years of work related experience • Driver's license and access to a vehicle • Experience working with laptops and both Windows 10 operating systems • CompTIA A+ and Windows 10 certification highly preferred • Associates Degree or technical training or equivalent combination of education and experience • Demonstrated ability to multitask • Excellent customer service and communication skills Coreio Inc.
is committed to building a diverse workforce representative of the communities we serve. We are proud to be in compliance with 2005 and the Integrated Accessibility Standards Regulation. The Accessibility for Ontarians with Disabilities Act (AODA), (if applicable) process as required under Coreio Inc. accessibility policies accommodation will be provided in all parts of the recruitment and assessment and procedures.
Applicants must make their accommodation needs known upon requests for interviews. Thank you for your interest in joining the Coreio team! We will be reviewing your resume in the coming days, and should we decide to proceed with your candidacy, we will contact you shortly.
Duties will be split between 2 clients, where the candidate will provide onsite support for 1 day and 4 days remote client support. Duties may fluctuate as support may change over time. Key Accountabilities: • Deliver technical support services in a courteous and responsive manner in English • Troubleshoot, fix and/or resolve clients' issues • Complete various tasks and responsibilities, including moves, disaster recovery, asset refresh, install, de-install, re-image, evaluation and testing, answer/respond to questions about software. • Consistently demonstrate interpersonal and customer service skills • Demonstrate the use of various software applications to end users Requirements/ Qualifications: • Must be fully fluent in English, both written and verbal • Excellent communication and interpersonal skills • 2+ years of work related experience • Driver's license and access to a vehicle • Experience working with laptops and both Windows 10 operating systems • CompTIA A+ and Windows 10 certification highly preferred • Associates Degree or technical training or equivalent combination of education and experience • Demonstrated ability to multitask • Excellent customer service and communication skills Coreio Inc.
is committed to building a diverse workforce representative of the communities we serve. We are proud to be in compliance with 2005 and the Integrated Accessibility Standards Regulation. The Accessibility for Ontarians with Disabilities Act (AODA), (if applicable) process as required under Coreio Inc. accessibility policies accommodation will be provided in all parts of the recruitment and assessment and procedures.
Applicants must make their accommodation needs known upon requests for interviews. Thank you for your interest in joining the Coreio team! We will be reviewing your resume in the coming days, and should we decide to proceed with your candidacy, we will contact you shortly.
Company:Coreio IncLocation:Calgary AB CAJob Types:Contract, Full Time, OtherPost Date:December 26, 2021Valid Through:January 26, 2022