Alberta Jobs ⤑ Office Administrator at Capital Windows and Snow - December, 2021

We are looking for an Office Administrator to join our growing team!

This role is a primary point of contact with client/customers in respect to coordinating schedules, gathering information and relaying information to crews.

Responsibilities include:

• Providing administrative support
• Responding to phone calls and emails in a timely manner
• Scheduling and booking clients
• Providing quotes
• Sending invoices and processing payments
• Tracking additional services
• Scheduling crews, customer appointments and bookings
• Rescheduling calendar when required
• Coordinate crew routes to maximize efficiency
• Communicate with crews for updates throughout the day
• Conduct outbound calls to book previous customers for the season
• Upsell and offer additional services with customers
• Other duties as required.

Qualifications

• Business Administration diploma or scheduling experience is preferred
• Minimum of 1 year office experience
• Must have extensive computer knowledge in Google Drive
• Ability to "think on your feet", problem solve and be resourceful
• Must have excellent listening, speaking, written and administrative skills
• Must be willing to manage after hours calls when necessary

Job Types: Full-time, Permanent

Salary: $50,000.00 per year

Benefits:

• Dental care
• Extended health care
• Paid time off
• Vision care
• Work from home

Schedule:

• Day shift
• On call

Ability to commute/relocate:

• Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Administrative: 3 years (preferred)
• Google Drive: 3 years (preferred)
• Advanced Excel: 2 years (preferred)

Licence/Certification:

• Business Administration Diploma/Degree (preferred)

Work remotely:

• Yes