We're Ten Thousand Coffees (10KC) and we believe that it's the informal moments with colleagues, mentors, and leaders where people learn and grow the most. Mentoring, networking, and informal talent development is where 85% of careers are found and 90% of learning happens, yet is largely left to serendipity and chance (which can then lead to biases and nepotism). Building relationships leads to career development, new opportunities, breakthrough ideas and cultures where we feel like we belong.
We're building the world's best technology to deliver the best mentoring, networking and informal development experiences. 10KC offers innovative solutions to help clients evolve and adapt their current programs to address the challenges of the modern day workplace.
We've built award winning partnerships to strengthen connectivity and talent development in enterprise, academic, and industry organizations. Our clients include Fortune 1000s like the Royal Bank of Canada (RBC), PWC, Adidas, General Electric, Telus, Johnson & Johnson, post-secondary academic institutions across Canada, and diversity networks like Ascend and Black Professionals In Tech Network (BPTN). We have big plans to grow and are building a world-class team to help us meet (and exceed!) our ambitious goals.
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The Role
Our team is currently seeking an ambitious, articulate, and high energy Revenue Operations (RevOps) Analyst who is passionate and thrives on solving complex problems and fostering strong business relationships. You'll work collaboratively with our Sales, Marketing, and Customer Success Teams to drive growth across the entire revenue funnel and establish and report on key metrics that enable recurring revenue growth and sales efficiency for 10KC.
To succeed in this position, you'll combine your passion for leveraging technology to drive business outcomes with a commitment to building client and personal relationships. You'll draw from your expertise with Salesforce and Hubspot to solve client challenges, communicate complex technical subject matter across client and internal audiences, and develop a vision for long-term expansion and thought leadership using 10KC best practices.
What you'll do
More About 10KC
At 10KC, we are dedicated to building a diverse and inclusive community; one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. We celebrate and support our differences. In 2021 we welcomed new team members who are BIPOC, LGBTQ+, and neurodiverse as a part of our team (and we'll continue to hire more in 2022!). Our mission is to democratize opportunity through the power of human connection. 10KC is proud to be an equal opportunity employer. We strongly encourage everyone to apply. Whatever your background, race, creed, sex, gender, orientation, religion, people with living with disabilities, and foreign-born residents, to apply - you belong here!
Benefits and Perks
We're building the world's best technology to deliver the best mentoring, networking and informal development experiences. 10KC offers innovative solutions to help clients evolve and adapt their current programs to address the challenges of the modern day workplace.
We've built award winning partnerships to strengthen connectivity and talent development in enterprise, academic, and industry organizations. Our clients include Fortune 1000s like the Royal Bank of Canada (RBC), PWC, Adidas, General Electric, Telus, Johnson & Johnson, post-secondary academic institutions across Canada, and diversity networks like Ascend and Black Professionals In Tech Network (BPTN). We have big plans to grow and are building a world-class team to help us meet (and exceed!) our ambitious goals.
Application Tips
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- Think you're a great fit for this role but don't meet 100% of the criteria listed below? Apply anyways - we'd love to speak with you if you meet most of the requirements!
The Role
Our team is currently seeking an ambitious, articulate, and high energy Revenue Operations (RevOps) Analyst who is passionate and thrives on solving complex problems and fostering strong business relationships. You'll work collaboratively with our Sales, Marketing, and Customer Success Teams to drive growth across the entire revenue funnel and establish and report on key metrics that enable recurring revenue growth and sales efficiency for 10KC.
To succeed in this position, you'll combine your passion for leveraging technology to drive business outcomes with a commitment to building client and personal relationships. You'll draw from your expertise with Salesforce and Hubspot to solve client challenges, communicate complex technical subject matter across client and internal audiences, and develop a vision for long-term expansion and thought leadership using 10KC best practices.
What you'll do
- Successfully identify opportunities to drive revenue that includes go-to-market strategies, strategies to streamline the customer experience and life cycle, and potential process improvements.
- Own and manage sales operations systems and infrastructure from Marketing Analytics, to Marketing Automation to Sales and Customer Success tools and own the integration of all platforms across the revenue tech stack, especially those integrated with Salesforce.
- Utilize analytical and problem solving skills to dig into and analyze data while translating findings into clearly presented and digestible recommendations and next steps.
- Proactively provide routine project updates to the Director of RevOps on project progress, upcoming milestones, project risks, interdependencies and areas requiring input or decision making.
- Manage dashboards and build revenue forecasts that enable the team in understanding the current and future state of 10KC and meet business goals.
- A considerable amount of experience working in Sales or Revenue Operations, ideally at a B2B SaaS start up company with an understanding of how to be flexible and pivot when necessary.
- Full breadth of revenue funnel reporting and analysis and a proven track record of successful management of a Sales or RevOps tech stack including, but not limited to Salesforce. Experience as a Salesforce Administrator is an added bonus.
- A proficiency and knowledge in using Hubspot, ZoomInfo, Outreach, and advanced Excel.
- A strong curiosity and passion for finding core issues not only in your own work but also in presenting efficiency solutions for other teams.
- Exceptional communication and presentation skills leading with kindness and empathy.
More About 10KC
At 10KC, we are dedicated to building a diverse and inclusive community; one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. We celebrate and support our differences. In 2021 we welcomed new team members who are BIPOC, LGBTQ+, and neurodiverse as a part of our team (and we'll continue to hire more in 2022!). Our mission is to democratize opportunity through the power of human connection. 10KC is proud to be an equal opportunity employer. We strongly encourage everyone to apply. Whatever your background, race, creed, sex, gender, orientation, religion, people with living with disabilities, and foreign-born residents, to apply - you belong here!
Benefits and Perks
- Comprehensive health & dental benefits
- Employee assistance program (support for mental health, family & relationship, child & eldercare, work & career, legal, financial, and more)
- Flexible time off (vacation days, flex days, health days, winter holiday closure, Summer Fridays)
- Home office set up allowance
- Monthly fitness stipend
- Monthly internet and phone stipend
- ​​Parental benefits program
- Permanently remote in Canada (options to work short-term abroad)
- Flexible working hours to suit your lifestyle and needs
Company:Ten Thousand CoffeesLocation:Calgary AB CAJob Types:OtherPost Date:February 24, 2022Valid Through:March 24, 2022