- Answers multi-line phone system and emails and takes appointments or directs calls to the appropriate party. Prioritizes and responds to phone calls and messages in a timely manner.
- Welcomes patients as they arrive at the clinic and provides the necessary paperwork for their visit.
- Coordinates the flow of patients in the examination and treatment areas to ensure efficient use of the facility and the physician's schedule.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Coordinates follow-up appointments, arrange complex appointments, and ensures the management of waitlists.
- Prepares examination rooms with necessary medical supplies.
- Maintains the inventory of medications and follows all procedures regarding outdated medications and other supplies.
- Provides a variety of administrative duties within the clinic such as data entry, faxes, scanning, shredding, dictation letters, photocopying, preparing patient information booklets, and other related tasks, as required.
- Supports the improvement of pre-and post-encounter processes (eg., identify missing vitals, lab results, or screening needed for patients with appointments).
- Ensures the protection of patients' rights by maintaining the confidentiality of personal and financial information.
Job Types: Full-time, Permanent
Pay: From $18.00 per hour
Benefits:
- Extended health care
Schedule:
- 8 hour shift
Education:
- Secondary School (required)
Experience:
- Physicians: 1 year (required)
Expected start date: 2022-04-04