REPORTS TO: Drop In Manager
HOURLY WAGE: $23.91/hour
HOURS: Monday-Friday 8:00am-4:30pm
"Despite great challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored."
Would you like to be a part of an organization that works with some of Edmonton's most vulnerable populations and counts on the professionalism, expertise, insight, and passion of its staff to develop programs and services for the clients they work with? Join us at Boyle Street Community Services.
"We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force"
Boyle Street Community Services (BSCS) is a values-driven organization that believes our clients are the experts in their own life. Your job will be to foster innovation with your team alongside our clients. If your values are aligned with our values and beliefs listed at: https://www.boylestreet.org/mission-history, please consider joining our team.
This position comes with a comprehensive dental, health and drug benefits package, three weeks of annual vacation, and numerous professional development and training opportunities.
Job Purpose:
To assist the Drop-In & WER Liaison and Drop-In team with the daily operations of the Drop-In, community engagement, and encouraging clients to participate on a voluntary level in a way that fosters improved social, physical and mental health. Provide clients with access to information, support and connections to services within Boyle Street Community Services and external agencies.
KEY AREAS OF RESPONSIBILITIES:
Assisting the Drop-In Manager, Program Coordinator and Volunteer Liaison in the daily operations of the Drop-In, including set up, beverage and meal service, encouraging and supporting volunteers, delivering scheduled program activities, and end of day clean up.
Handle and sort donation sand ensure that the Community Clothing Closet is kept clean and organized.
Develop relationships with community members, identifying strengths and working in a respectful way with a community that has faced trauma and social exclusion
Offer access to information, support and connections to services within Boyle Street and external agencies.
De-escalate tense inter-personal and group situations.
Maintain a healthy environment by performing a variety of cleaning and housekeeping duties as required: sweeping and mopping floors, cleaning/clearing tables, washing dishes, etc.
Greet community members and leads the effort to develop a warm, friendly and inviting environment through community engagement, identifying and addressing their immediate needs, and supporting them through referrals.
Qualifications:
Education: Degree or equivalent. Candidates without a Degree but who have post-secondary education and relevant and related experience will also be considered.
Skills, Abilities and Attitudes:
Understand the challenges and stresses facing people who live in poverty
Treat people with respect and in a sensitive manner
Knows how to problem-solve with people who face emotional and psychological challenges
Able to handle multiple demands at the same time; exceptionally well organized
Listens well, has a calm demeanor and knows how to solve practical problems
Possess robust mental health and a commitment to self-care
Good working knowledge of Microsoft Office (Word and Excel in particular)
Experience and Other Requirements:
Experience working with Indigenous people and individuals from diverse cultures
Background in community development, social work, occupational therapy or other related field.
Current First Aid
Suicide intervention certificate
Valid Class 5 Driver's License
Criminal Record and Child Intervention Checks (results will be reviewed on a case by case basis)
Closing Date: Posted Until a Suitable Candidate is Found.
To Apply:
Please email your resume and cover letter to: careers@boylestreet.org. Please include Drop In Support Worker in the Subject Line of the email. In the cover letter please state how you heard about this position and why you are suitable for the position.
Boyle Street Community Services is an equal opportunity employer. We value the diversity of the communities we serve and are committed to engaging and developing a diverse and inclusive workforce. Boyle Street Community Services welcomes applications from First Nation, Inuit, Métis, New Canadian, differently abled, and 2SLGBTQQIA+ communities.
Clients, staff, and partners are vital members of the Boyle Street team, so we place emphasis on making sure that we address each other correctly. Pronouns are an important part of how we speak about people.
Pronouns might be:
She/Her/Hers
He/Him/His
They/Them/Theirs
And other pronouns that help individuals to express themselves
At Boyle Street, we use pronouns to properly address and refer to people in our face-to-face interactions, in verbal introductions, as well as in writing on name tags, email signatures, and ID badges. We invite you to let us know how to properly refer to you and your pronouns as you explore finding a professional home with us.
The health and safety of our clients and staff is of the utmost importance to our organization. Per Boyle Street's COVID-19 policy, all new hires are required to be fully vaccinated as defined by Alberta Health Services. Proof of full vaccination by means of immunization records from AHS, letter from a physician, or other health care provider is required.