At Sport Chek, we believe that sport is whatever moves you - and this mindset begins with our employees. As Canada's destination for footwear, apparel and sporting goods; we believe that sport has the power to shape your style, your relationships, and your mind. Along with colleagues across the Canadian Tire family of companies, you'll be a part of a collaborative network of like-minded individuals who draw on their collective experience to best serve customers across all banners from coast-to-coast.Hardgoods Department Sales Manager - Sport ChekAs a Department Sales Manager, you have a passion for sports and live an active lifestyle. You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.What you'll do
- An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
- Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support
- Build and manage a daily game and sales plan for the department
- Create development plans for full-time staff – providing support and coaching to improve any performance gaps
- Communicate skills proven through effective huddles / meetings / coaching sessions
- Develop and maintain a positive work environment for staff
- Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales
- Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team
- Culture and brand ambassadors – you love the work and take pride in our brand
- Minimum of 2 years in a retail environment, preferably at a supervisory level
- A proven track record of business growth and exceptional customer service skills
- Demonstrated computer skills
- Demonstrated interest in or involvement in sports or the sporting goods industry an asset
- High school education; Post-Secondary education an asset