Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Job Title
Premier Banking AdvisorJob Description
What is the opportunity?
As Premier Banking Advisor, you will deliver an exceptional High Net Worth (HNW) client experience by providing simple banking and credit solutions to HNW Wealth Management Canada (DS, PH&N) households. An anchored point of contact for your clients, you will provide exemplary dedicated engagement aligned to their specific needs. Wealth Management Canada (WMC) Advisors will remain the client's primary relationship manager, providing wealth planning and advice.
Please note: We have opportunities available in Calgary, Edmonton, and Saskatoon.
You will build strong relationships with WMC partners to encourage client introductions and grow new Canadian Banking relationships. You will nurture relationships with clients by understanding their financial needs and prioritizing client satisfaction.
What will you do?
- Follow national professional servicing standards including: meeting agendas, appointment confirmations, follow-up recap of meetings, email, phone, etc.
- Manage and execute end-to-end onboarding and day to day banking and credit product sales and ongoing client experience while acting as a champion for digital enablement. Setting clients up with RBC Online Banking and RBC Mobile Banking Apps
- Provide clients with an annual relationship management call and review
- Help clients by identifying what is important to them, matching their needs with RBC products and services, teaching them how to access and use their RBC products and providing client-centric advice
- Work with the WMC primary relationship advisors on any potential referral opportunities
- Some out-of-town (and within City) travel to WMC Partner Offices will be necessary from time to time
- Take ownership of client problem resolution at first point of contact, sourcing answers and leveraging expertise across RBC, escalating as required in a timely fashion.
- Implement practice management disciplines, partnering with WMC advisors to promote referrals resulting in new banking and lending relationships
- Inform WMC Advisor on material client issues and keeps an open channel with WMC advisor as it relates to their clients from a pipeline perspective
What do you need to succeed?
Must Have
- Recent demonstrated expertise in banking and credit advice and solutions
- Strong knowledge of RBC retail products including cash and credit solutions
- Exceptional client advice and service standards
Nice to Have
- Experience dealing with High Net Worth clients
- Access to own transportation in order to travel to RBC WMC locations
- Relationship building experience across all levels of organization
- Excellent communicator, both written and spoken
- Superior organizational skills
What's in it for you?
We thrive on the challenge to be our best, thinking progressively to keep growing, and working together to deliver trusted advice to help our clients thrive and our communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Flexible work/life balance options
- Opportunities to do challenging work. Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business and geographies
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
RBC requires as a condition of employment that all successful candidates in the United States and Canada be fully vaccinated against COVID-19 prior to their start date, and may require proof of the same. Reasonable accommodation is available where required by law.
Job Summary
Address:
CALGARY, Alberta, CanadaCity:
CAN-AB-CALGARYCountry:
CanadaWork hours/week:
37.5Employment Type:
Full timePlatform:
Personal and Commercial BankingJob Type:
RegularPay Type:
SalariedPosted Date:
2022-04-22-07:00Application Deadline:
2022-05-31-07:00Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.