Canada Jobs ⇝ IT Support at Tekwissenllc - May, 2022

May 26, 2022

Job Title: IT support technician
Work Location: Calgary Alberta, CAN, T2P 5H1
Contract: 1 year
Type: Onsite
Immediate Hire

Summary:

Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Responsible for a monitoring network to ensure network availability to all system users.

Education/Experience.

  • High School diploma or professional diploma in a technical discipline.
  • Associate degree in computer related field required.
  • Bachelor degree in computer science preferred.
  • 2 to 4 years' experience required.

Major Job Duties and Responsibilities:

  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • Configure, monitor and maintain email applications or virus protection software.
  • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. Plan, coordinate, and implement network security measures to protect data, software, and hardware.
  • Provide support for all end user computing services on desktop, laptops and tablets the Windows 10 operating system.
  • Document work logs and resolution of tickets in our ServiceNow system to ensure that the information is available to the rest of the End User Services team and the Service Desk
  • Provide support for printers, peripherals, audio visual equipment in meeting rooms.
  • Respond to and resolve incidents and service requests for workstation services
  • Analyze incidents and escalate to other IS support teams as needed.
  • Document work logs and resolution of tickets in our ServiceNow system to ensure that the information is available to the rest of the End User Services team and the Service Desk.

Job Type: Full-time

Pay: Up to $28.00 per hour

Schedule:

  • 8 hour shift

COVID-19 considerations:
Fully vaccinated

Company:TekwissenllcLocation:Calgary AB CAJob Types:Full TimePost Date:May 26, 2022Valid Through:June 26, 2022Est. Salary:USD 28 / HOUR

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